bbjstern's profile

New Poster

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1 Message

Sun, Aug 2, 2020 9:00 AM

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required access code

why is it that each time i sign in on my home computer im required to go to my phone for an access code?

Official Employee

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839 Messages

1 y ago

What you're experiencing is two-step verification (link) which secures your Xfinity ID further in case your email and password is compromised elsewhere (e.g. a data breach).

 

You can always change your two-step verification settings from here: https://customer.xfinity.com/users

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