Visitor
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1 Message
Requesting Account Change Form
Hi I’m requesting a Account change form. I currently am the person responsible but I am moving out and want to send the form to my roommate. [Edited: “Personal Information”]
Visitor
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1 Message
Hi I’m requesting a Account change form. I currently am the person responsible but I am moving out and want to send the form to my roommate. [Edited: “Personal Information”]
XfinityMelinda
Official Employee
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111 Messages
6 hours ago
Hello @user_39w9jm, thank you for posting on our Xfinity Forum! We can definitely help with that. If you’d like to transfer the account to your roommate, this would be done as a Change of Ownership.
This process allows the account to be moved into another person’s name while keeping services at the same address. You can find step-by-step details and what’s needed to complete the request here: https://www.xfinity.com/support/articles/change-ownership-of-xfinity-account.
You can also reach out to us by sending send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
- Click "Sign In" if necessary
- Click the "Direct Message” icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
We're happy to help!
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