Visitor

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1 Message

Thursday, July 23rd, 2026 5:06 AM

Removing iPhone from account / changing password

It won’t let me it keeps saying something went wrong

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Official Employee

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3.5K Messages

8 hours ago

@user_9b44ub

Thanks for reaching out. We apologize for the inconvenience you’re experiencing. To clarify, are you trying to cancel your Xfinity Mobile service, or are you looking to transfer your mobile number to a new carrier?

 

https://www.xfinity.com/support/articles/cancel-xfinity-mobile-service

 

 

Could you please share a few more details about the issue you’re having when trying to change your Xfinity account password?

 

https://www.xfinity.com/support/articles/changing-or-resetting-your-password

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