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1 Message
07/23/2026 5:06 AM
It won’t let me it keeps saying something went wrong
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Official Employee
3.7K Messages
2 months ago
@user_9b44ub
Thanks for reaching out. We apologize for the inconvenience you’re experiencing. To clarify, are you trying to cancel your Xfinity Mobile service, or are you looking to transfer your mobile number to a new carrier?
https://www.xfinity.com/support/articles/cancel-xfinity-mobile-service
Could you please share a few more details about the issue you’re having when trying to change your Xfinity account password?
https://www.xfinity.com/support/articles/changing-or-resetting-your-password
XfinityOrlandoM
Official Employee
•
3.7K Messages
2 months ago
@user_9b44ub
Thanks for reaching out. We apologize for the inconvenience you’re experiencing. To clarify, are you trying to cancel your Xfinity Mobile service, or are you looking to transfer your mobile number to a new carrier?
https://www.xfinity.com/support/articles/cancel-xfinity-mobile-service
Could you please share a few more details about the issue you’re having when trying to change your Xfinity account password?
https://www.xfinity.com/support/articles/changing-or-resetting-your-password
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