The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Greetings, @user_7h2zy6! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about transferring your modem to someone else. You have definitely come to the right place for assistance.
Can you please tell me a little more about the modem you needed to transfer? Was this a customer-owned modem that is no longer needed for your account, or one of our Advanced xFi Gateways? Transferring your own modem is a little more straightforward, but we should be able to help either way. Please let me know.
EG
Expert
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122.4K Messages
2 days ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJamesC
Official Employee
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3.3K Messages
10 hours ago
Greetings, @user_7h2zy6! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about transferring your modem to someone else. You have definitely come to the right place for assistance.
Can you please tell me a little more about the modem you needed to transfer? Was this a customer-owned modem that is no longer needed for your account, or one of our Advanced xFi Gateways? Transferring your own modem is a little more straightforward, but we should be able to help either way. Please let me know.
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