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slippy777
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Wednesday, August 14th, 2024 1:03 AM

Received cancelation notice I didn't request

I have received an email notifying me that Xfinity has received my cancelation request. I didn't request any cancelation.

It says my last day of service is today. I need assistance to ensure my service isn't disconnected.

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4 months ago

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XfinityBrianH

Official Employee

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998 Messages

4 months ago

 

slippy777 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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