Visitor
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1 Message
Reactivating My Comcast Email
Good Afternoon,
I used to use xfinity and made a comcast email. I don't access it very often, but I still use the email for some things. I recently found that I cannot access it because it was deactivated some time ago due to inactivity. If one were to try to send a message to that address, they would receive an "Address Not Found" message in return. Is it at all possible to reactivate it? Thank you.
XfinityChelseaB
Official Employee
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2K Messages
50 minutes ago
Hello @user_9z7gd0, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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