primary/secondary/no access/need new PW, new name/

This is an ungodly mess.  Are you all 'graduates' of Trump University?  I despise Xfinity, and if I can ever escape, I will thank the Good Lord.  All I want to do is pay my daggone bill.  [before I get cut off from internet access].   Whoever devised this circus ought to be fired, at the very least.