Visitor

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1 Message

Thursday, May 7th, 2026 12:30 AM

Phone is locked

I signed into management on xfinity.com

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Official Employee

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2.5K Messages

2 hours ago

Thank you for connecting with our team here on Xfinity Forums, @Cpayne97301. We're happy to assist. Can you give us a little more detail? It sounds like your Xfinity Mobile phone is locked. Do you mean the keyboard is locked? Or are you looking to transfer service, and you need to unblock the phone? We look forward to hearing back from you.

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