Hello user_e5a1ib! Thanks for reaching out to us on our Xfinity Forums. I'm sorry to read that you are having trouble with accessing your peacock premium promotion. It's possible that you are part of our awesome customers who received peacock premium for 2 years for having our Xfinity gigabit internet speed tier or higher. Do you recall if that was the promotion you were a part of for the free offer?
XfinityPaula
Official Employee
•
1.4K Messages
3 days ago
Hello user_e5a1ib! Thanks for reaching out to us on our Xfinity Forums. I'm sorry to read that you are having trouble with accessing your peacock premium promotion. It's possible that you are part of our awesome customers who received peacock premium for 2 years for having our Xfinity gigabit internet speed tier or higher. Do you recall if that was the promotion you were a part of for the free offer?
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