2 Messages
peacock will not activate!
I have called at least five times. They keep saying they will "escalate" and someone will email me with an answer. Our bill shows we have Peacock but when I login it says I need to subscribe and pay.
2 Messages
I have called at least five times. They keep saying they will "escalate" and someone will email me with an answer. Our bill shows we have Peacock but when I login it says I need to subscribe and pay.
XfinityLinda
Official Employee
•
1.4K Messages
1 year ago
Thank you for connecting with us here about the issues with Peacock, @user_qfryfn. We are happy to look into your account, and see how we may assist in getting this resolved for you. If we may, please send us a Direct Message with your name and address. We look forward to your reply.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
2
0