Visitor
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1 Message
Peacock premium will not activate
I keep getting the error below when trying to activate peacock premium through xfinity on the subscriptions page
"Something unexpected happened Please close this pop up and try again. If the problem persists, try again later."
https://customer.xfinity.com/activate-peacock shows me that i have an active account, but on peacock, it says i have no subscriptions
XfinityBillie
Official Employee
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3.9K Messages
14 hours ago
@user_l7pyu9 Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Since we will need to collect some account information, I'll continue assisting you in the DM you have sent.
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