Peacock Premium stopped working after moving and transferring service

user_clo3b1 Welcome to our community forum! Thank you for letting us know that you're not able to log into your Peacock profile so we can help. Please reach out to Peacock Support: https://www.peacocktv.com/help/article/contact-us-in-customer-service and they can confirm the Email that's associated to your profile or clear that information so you can set up a new profile.