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Peacock Premium Activation
I've been trying to activate my Peacock Premium that came with my Xfinity for about 2 weeks after letting my prior paid subscription expire. I go through the steps (have been told the same steps by multiple reps via chat support or AI support). After clicking activate Im sent to the Peacock page where I put in my email (same as my xfinity and my prior paid Peacock account). Since Peacock recognizes the email it asks me to login. When I sign in, I get an error message that it couldn't activate. Specifically it says my Xfinity Account is linked to another Peacock account. I also attempt working via Peacock customer support and they directed me back to Xfinity.
Only work around I've seen online is to sign up with another email - I'd like to avoid that to keep my prior viewing data and not have to use a backup email account or family member email.
Here is what it shows:



XfinityDilary
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2.9K Messages
3 days ago
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