Visitor
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4 Messages
Peacock Error
I can’t register for my Peacock account. I keep on getting the “Your Xfinity account is already linked to another Peacock account. Here’s How to Find It PPG_0017_1131ba9” error. I had an old xfinity account and no one has been able to fix this when I call customer support.
XfinityBillie
Official Employee
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4.6K Messages
7 hours ago
@user_4ix5pi Thank you for taking the time to reach out to us here on our Xfinity Forums. Have you previously had Peacock at another location, or used a different email address to activate it? Have you tried unlinking accounts by following the directions here? Was this a Xfinity Member Reward you redeemed, or included as part of your plan?
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