Visitor

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3 Messages

Tuesday, June 2nd, 2026 4:44 AM

Peacock activation

Hi, 

when I try to activate the Peacock subscription, it always says "Your Xfinity account is already linked to another Peacock account." Please help!

Thanks,

[Edited: “Personal Information”]

Oldest First
Selected Oldest First

Official Employee

 • 

170 Messages

11 hours ago

Greetings @user_w65nkw, thank you for reaching out to us on our Xfinity Community Forum! That message usually means your Xfinity account may already be linked to a different Peacock account. 

Just to better understand, have you used Peacock with your Xfinity account before?

You can also review this guide for helpful steps on managing and activating your Peacock subscription: https://www.xfinity.com/support/articles/peacock-premium-offers


If you’re still running into issues after that, let us know, we’re happy to help take a closer look!

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