Peacock account

I received a "new" Xfinity account when changing addresses. My new account can't link to my Peacock because its linked to my old account.

Please clear the Peacock activation token/entitlement tied to my old account ID so I can reactivate on my new account.

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XfinityAbby

Official Employee

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1.1K Messages

7 hours ago

Hello @FloppyToast77 thank you for reaching out! I would love to help you get this taken care of, so you can enjoy Peacock again.

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:

Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

For an example of how to send us a direct message, Check out this link
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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FloppyToast77

Peacock account

XfinityAbby

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