Hi there, @user_svierq Thank you for taking the time to reach out regarding your Peacock redemption concerns. Please follow the following steps.
Restart the activation steps from the beginning: *Access the Xfinity Assistant from here: https://www.xfinity.com/xfinityassistant/ *Check for an "Activate Now" on banner that states "Your Peacock subscription is ready for activation". Click the banner if it appears, if it does not the Xfinity Reward may already be activated.
*If the banner was clicked, that should route you to the Peacock website to continue activation. *You will then be promoted to enter your email and password associated with your Peacock account. Once logged, you can verify your Peacock subscription by clicking “Account,” navigating to “Plans & Payment”, and confirming monthly charges = $0.00.
If there is no banner after accessing the Xfinity Assistant, the Xfinity Reward may already be activated. *Go to https://www.peacocktv.com/ and click “Sign In” *Enter email address and password associated with your Peacock account. This may be the same login as Xfinity, it may not be. If you have multiple email addresses, please try them all.
XfinityRichard
Official Employee
•
871 Messages
16 days ago
Hi there, @user_svierq Thank you for taking the time to reach out regarding your Peacock redemption concerns. Please follow the following steps.
Restart the activation steps from the beginning:
*Access the Xfinity Assistant from here: https://www.xfinity.com/xfinityassistant/
*Check for an "Activate Now" on banner that states "Your Peacock subscription is ready for activation". Click the banner if it appears, if it does not the Xfinity Reward may already be activated.
*If the banner was clicked, that should route you to the Peacock website to continue activation.
*You will then be promoted to enter your email and password associated with your Peacock account. Once logged, you can verify your Peacock subscription by clicking “Account,” navigating to “Plans & Payment”, and confirming monthly charges = $0.00.
If there is no banner after accessing the Xfinity Assistant, the Xfinity Reward may already be activated.
*Go to https://www.peacocktv.com/ and click “Sign In”
*Enter email address and password associated with your Peacock account. This may be the same login as Xfinity, it may not be. If you have multiple email addresses, please try them all.
Richard
0
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