Visitor

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1 Message

Thursday, February 19th, 2026 2:47 AM

Pausing devises

I paused my devise accidentally and I can't access my account 

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Official Employee

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3K Messages

7 hours ago

Thanks for posting on our community forums for assistance, user_lnm9ud. I'm sorry to hear the device is paused, and you can't access the account. Do you have any other devices you can use to access the Xfinity App? 

 

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