Visitor
•
1 Message
Password reset request every day
Everyday I am getting prompted to reset my password. I can change the password on both of my devices but still email gets stuck in the outbox for hours. I have called customer support on this matter 3 times and the only thing they tell me to do is reset the password. I’m running out of passwords and patience- I’ve seen others on the forum complain about the same thing. Please HELP!,,,,


XfinityBradM
Official Employee
•
1.6K Messages
1 hour ago
@user_v5e1uy Are you getting that password request through a 3rd party app or program you've connected your email to? Or are you getting that message when using the connect portal?
0
0