U

Visitor

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1 Message

Sunday, April 9th, 2023 3:55 PM

Closed

Password authentication

My password doesn't work anymore. All the sudden the password I had been using doesn't work anymore.  Error says authentication problem. After 2hrs with xfinity ppl online "troubleshooting"problem not resolved.  Ugh!

Expert

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31K Messages

2 years ago

@user_831267 

​My password doesn't work anymore. All the sudden the password I had been using doesn't work anymore.  Error says authentication problem. After 2hrs with xfinity ppl online "troubleshooting"problem not resolved.  Ugh!​

Where are you having trouble signing in?  Is this to My Account, Email?  Did you use your email address to sign in here, and the password worked?

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