Ownership transfer to a different account

I'm moving out of my current place and want to transfer ownership over to my roommate so she can continue managing the account. I can't find support information other than instructions for transferring the account of a dead person. Please help.

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XfinityAlfonso

Official Employee

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1.6K Messages

2 months ago

Hello there @user_7424e1 thank you so much for reaching back out! We're sorry this is still a concern for you, but are more than happy to help.

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

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user_7424e1

Visitor

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5 Messages

I just sent another direct message to Xfinity Support. Hope i get a response this time

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2 months ago

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XfinityAlfonso

Official Employee

•

1.6K Messages

Great, thank you for doing that! WE do reply to those in the order received, and look forward to working with you.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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2 months ago

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user_7424e1

Ownership transfer to a different account

XfinityAlfonso

user_7424e1

XfinityAlfonso

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