Outage credit

My service was not working. My cable was awful for about three days. Bad Internet service cable TV freezing.

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user_b1a2ae

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11 hours ago

At least 3 to 4 days bad Internet service no service at all

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user_b1a2ae Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you experienced issues with your services over several days. We do hope everything is up and running normally again. Regarding your credit, please go to this link; it will walk you through the steps for requesting credit due to an interruption of service.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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11 hours ago

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user_b1a2ae

Outage credit

user_b1a2ae

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