Visitor
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1 Message
Outage at [Edited]
My tv is frozen. Unplugged the tv for 90 seconds. Tv still frozen. Help, I want to watch the Eorld Cup. My phone number for the account is [Edited: "Personal Information"]. My cell is [Edited: "Personal Information"].
[Title Edited: "Personal Information"]
XfinityRay
Official Employee
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4K Messages
2 hours ago
Hi there, @user_6dxweo! Thanks for reaching out about watching the game. We appreciate that you reset the TV. I apologize that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able to watch again. Is your service still offline?
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