U

Visitor

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1 Message

Sunday, May 25th, 2025 7:17 PM

Out of control plan

I’m paying !400 a month, please cancel me and give me Xfinity streaming 

Official Employee

 • 

207 Messages

2 days ago

Hello user_lnr4bs , Thanks for reaching us on Xfinity Forums. We definitely can help you out and see what promotions or savings we can get for you. Please send us a direct message with your full name and the address to get started. 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

 

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