Visitor
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2 Messages
One of my comcast email accounts will not work on iphone or windows mail
I have multiple comcast email accounts which all come through on my iphone 7 and on my laptop Windows email. I had to establish an additional comcast email account for another property and have been spending months and months trying to get this email account to work on my iphone and Windows mail. I've checked and rechecked the settings, comparing them to all my other accounts' setups. I've tried changing its' password. I've followed the directions for setup on Xfinity. I've talked to Comcast service people at the Comcast store. I've tried chats. I'm told to call Apple, who tells me it's Comcast's issue. I can send and receive via the Xfinity Comcast laptop email, but that is cumbersome. I just keep getting error messages on the iphone and Windows email. I even checked the security within this email account to allow 3rd party access. Why is this happening and are there any suggestions? Thanks
Responses
user_062dba
Visitor
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11 Messages
1 m ago
I am having the same issue and it seems to be this issue below, database corruption.
https://forums.xfinity.com/conversations/signin-and-account-management/cant-access-my-account-on-myxfinitycom-or-myaccount-app/602db105c5375f08cd4201dd
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user_062dba
Visitor
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11 Messages
1 m ago
I am not sure if your profile allows me to send private message to.
Is there a way i could call you or your team or let the agent on xfinity hotline 8009346489 transfer my call to your team?
and actually, i have been talking with several agents of xfinity for more than 5 hours today in many teams such as “Advance Repair” and “Technical support”. But they are just telling to reset things again and again or find new devices to attempt logging in.
(edited)
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user_062dba
Visitor
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11 Messages
1 m ago
My previous comment was archived by your system
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user_062dba
Visitor
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11 Messages
1 m ago
I am not sure if your profile allows me to send private message to.
Is there a way i could call you or your team or let the agent on xfinity hotline 8009346489 transfer my call to your team?
and actually, i have been talking with several agents of xfinity for more than 5 hours today in many teams such as “Advance Repair” and “Technical support”. But they are just telling to reset things again and again or find new devices to attempt logging in.
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user_062dba
Visitor
•
11 Messages
1 m ago
I am not sure if your profile allows me to send private message to.
Is there a way i could call you or your team or let the agent on xfinity hotline transfer my call to your team?
and actually, i have been talking with several agents of xfinity for more than 5 hours today in many teams such as “Advance Repair” and “Technical support”. But they are just telling to reset things again and again or find new devices to attempt logging in.
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user_062dba
Visitor
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11 Messages
1 m ago
Posted here https://forums.xfinity.com/conversations/signin-and-account-management/cant-log-into-xfinity-account-and-cant-switch-between-account-ids/60751220cc0238783d0f5b10
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user_0377ff
Visitor
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1 Message
1 m ago
I have also a similar issue. Comcast e-mail on my Iphone stopped working 4/13/21 around 9.30 am. Iphone noted that there were comcast server issues. Just deleted the comcast account on my Iphone, tried to enter the account again. Not possible, receive the message "The IMAP server imap.comcast.net does not support password authentication. Please check your account settings and try again. I tried a couple of times, with the same CORRECT info, received the message logins are disabled for "comcast" Any idea how to get my Comcast e-mail on my IPhone again?
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