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Monday, April 12th, 2021 10:30 PM

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One of my comcast email accounts will not work on iphone or windows mail

I have multiple comcast email accounts which all come through on my iphone 7 and on my laptop Windows email.  I had to establish an additional comcast email account for another property and have been spending months and months trying to get this email account to work on my iphone and Windows mail.  I've checked and rechecked the settings, comparing them to all my other accounts' setups. I've tried changing its' password.  I've followed the directions for setup on Xfinity. I've talked to Comcast service people at the Comcast store.  I've tried chats.  I'm told to call Apple, who tells me it's Comcast's issue.  I can send and receive via the Xfinity Comcast laptop email, but that is cumbersome.  I just keep getting error messages on the iphone and Windows email.  I even checked the security within this email account to allow 3rd party access.  Why is this happening and are there any suggestions?  Thanks 

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