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user_kafmot
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Tuesday, March 12th, 2024 6:46 PM

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Now WiFi Pass Domain

I have a PS5, and when I try to connect to xfinitywifi it doesn’t bring the pop up for me to log in, I have to send bing.com to a friend then click that link for a browser to pop up for me to search up xfinity so I can connect. 

but since I’m not a customer I can’t use the regular login which asks for your number, username, or email and password to connect. I have to choose Now WiFi Pass but when I click on it it brings me to a blank white page and I can’t log in. I’m asking if it’s possible for you guys to create a domain just for Now WiFi Pass to make it easier to connect. 

I was able to find the domain that talks about the Now WiFi Pass which is this https://www.xfinity.com/learn/internet-service/wifi but it is really useless since it doesn’t have a button or a clickable option that will take us straight to the Now WiFi Pass login page. Only clickable option is the find a hot spot, which doesn’t help at all. 

I have been using Now WiFi Pass for 4 month on my phone and I have not run into any issues it goes perfectly well for me and I love but the only problem is when I try to connect to it with my PS5. So I think creating a domain that takes us directly to the login page for us to login will really help us who are not customers yet, so we can use your service with ease. 

Question

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Updated 

3 months ago

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XfinityBenny

Official Employee

 • 

682 Messages

9 months ago

@user_kafmot  Glad to hear it works well with the mobile device, and we appreciate the feedback. I know it would be awesome to connect the PS5. Right now the pass requires a valid browser to log in. Laptops, PC's and mobile devices that have updated browsers are compatible and allow you to log in successfully to the pass. For more questions or feedback, call the special phone number on the email you received from the purchase. That will get you to the NowWIFI team. 

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Brendan.p45

1 Message

7 months ago

Now WiFi is not part of xfinity. You pay for internet and then you can’t connect. [Edited: "Inflammatory"]

(edited)

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user_0y3fi7

1 Message

5 months ago

I have Xfinity pass and it doesn’t work 

1

XfinityGabriel

Official Employee

 • 

1.9K Messages

 

user_0y3fi7, Hi there. Thank you for spending the time out of your Friday to visit XFINITY over our forums page for help with the NOW Wifi Pass service. As someone who likes to stay connected to WiFi, I understand how important it is to have the service that you pay for working correctly. We are the right place to go for support. Would you mind providing some brief details about what's going on so we can help? Can you also tell us how you signed up for Now WiFi Pass?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

5 months ago

0

user_6ggxca

1 Message

4 months ago

I can happily say i use my Ps5 on Now WiFi Pass. 😎 If you ask nice enough I'll show you how to do it too! 

(edited)

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0

user_dxxu57

1 Message

@user_6ggxca​ 

could you help me please 

4 months ago

0

Again

Expert

 • 

31K Messages

@user_6ggxca​ 

Please post publicly if you're going to offer, so that others might benefit.

Thanks!

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

4 months ago

0

user_nedqix

1 Message

I was able to be connected through the Xbox network with my Wi-Fi pass for about 2 months however abruptly it has stopped, and the steps that I took previously to get it to work are no longer working. For anyone looking to connect on their Playstation or Xbox etc you must first go to your network settings to connect to the Xbox network it's going to prompt you to choose your network you choose Xfinity etc etc this is not how you are going to log in but this is a step that you must do, it's going to pull up some type of page telling you to authenticate now however that page does not seem to work, so after you do these steps and you get stalled, you must then go into your actual browser for me I believe it's called like edge, on Xbox but you pull up the browser setting, and you would type in xwifi.xfinity.com or wifif pass Xfinity , etc and you will pull up the login page through the browser, not the wifi settings and log in that way.  However I am no longer able to do this so my Xbox turned off on my daughter last night and I've been trying to troubleshoot and fix it since however like I said those previous steps that got it working before don't seem to be working now. 

4 months ago

user_bfwlfc

1 Message

@user_nedqix​ have you figured out how to get the sign in page up?! Im having same problems after over a year of using this 

4 months ago

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user_gobhkb

1 Message

3 months ago

My WiFi is not working with the WiFi now pass. It’s been 3 days since I’ve loss access 

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XfinityWilliam

Official Employee

 • 

1K Messages

Hello user_gobhkb. Please utilize the number at the bottom of your receipt, to call our wonderful customer service department for the WiFi NOW pass.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 months ago

0

user_ya6yzd

1 Message

There is no number at the bottom of receipt on the email 

3 months ago

0

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