Thank you for reaching out to our team here. I will be happy to assist you with any service changes from here. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
We are happy to make any changes you would like on your service. We can do that if we have your account information. The only way for us to assist you is through that direct message. The other option is to do that straight from your box.
Navigate to the home screen on your device.
Select StreamStore in the top navigation menu.
View your current subscriptions from the Subscriptions tile.
On the Manage subscriptions page, select Unsubscribe.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityJohnG
Official Employee
•
3.3K Messages
12 hours ago
Thank you for reaching out to our team here. I will be happy to assist you with any service changes from here. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum
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user_956hit
Visitor
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4 Messages
12 hours ago
I just want to cancel my Now Tv subscription
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user_956hit
Visitor
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4 Messages
12 hours ago
Please cancel my Now TV streaming
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user_956hit
Visitor
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4 Messages
12 hours ago
Cancel my Now Tv streaming
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