niftyneedle's profile

Regular Visitor

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4 Messages

Tuesday, May 5th, 2026 3:58 PM

not receiving texts

I am not receiving any of the text messages from Xfinity.  I can't talk to anyone. There's no way to reach a real person. 

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Official Employee

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2.7K Messages

2 hours ago

@niftyneedle Thank you for making us aware you're not receiving any text messages from anyone including us. I'd be more than happy to help figure out a solution to this problem you're having. Have you by any chance restarted your device? How about shutting it off completely then turning it back on, have you tried that?

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