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1 Message
Friday, June 19th, 2026 1:43 PM
My cable channels are not working
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Official Employee
3.4K Messages
2 hours ago
@user_m3gh2r
Thank you for reaching out. We apologize for any inconvenience you’re experiencing with your cable TV service. Could you please share more details about what happens when you try to view your TV channels?
Have you tried using the Xfinity app to troubleshoot and resolve the issue remotely? https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app
XfinityOrlandoM
Official Employee
•
3.4K Messages
2 hours ago
@user_m3gh2r
Thank you for reaching out. We apologize for any inconvenience you’re experiencing with your cable TV service. Could you please share more details about what happens when you try to view your TV channels?
Have you tried using the Xfinity app to troubleshoot and resolve the issue remotely? https://www.xfinity.com/support/articles/tv-troubleshoot-xfinity-app
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