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user_zsji7a
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Tuesday, January 14th, 2025 4:09 PM

Nick / off and on Long Time customer .

Your automated 800 # is terrible ! Had to call multiple times before I could speak with an agent ! I will be looking to change my Cable , Voice , and Internet service . Xfinity overcharges and customer service is terrible ! 

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Updated 

3 months ago

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XfinityKassie

Official Employee

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1.7K Messages

3 months ago

 

user_zsji7a Good morning! We appreciate you reaching out to our Community Forums Team regarding your recent experience. The feedback is greatly appreciated, as we are always looking for ways we can improve our customers experience with our products, services, and support. I'll be sure to pass along the feedback you have provided today. Additionally, I can assist you with any questions or concerns you may have. How can I help today? 

 

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