6 Messages
Newsletters subscribed to not being received
I have not been receiving newsletters from different organizations that I am subscribed to. Some are media orgs and some are retail companies and one small business. Please help me resolve. They are not in junk or spam and it is definitely an xfinity problem. Please help me unblock!
XfinityRay
Official Employee
•
2.4K Messages
13 hours ago
Hi there, user_gv3xka! We are happy to help further with your missing emails. Thanks for checking the Spam folder for them as well! Have you seen these emails come through in the past?
Are you getting other emails, just not the newsletters?
How are you accessing your email box such as on a laptop using our website or a mobile device using a 3rd party email program?
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