After completing signing up for a new service I am unable to access my account details such as my user settings and  plan details. All i see is,

Something unexpected happened.

During the account registration process the app asked me to merge an existing account I had and I selected yes. It seems the merge process has failed and bricked the account. 

After searching through this forum I see other people have similar bricked account issue. I tried to get help through chat, however they were not able to resolve the issue.  

The suggested solution was activating my account on their end, which will only trigger the billing cycle without properly setting up my account.