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Wednesday, October 11th, 2023 3:49 PM

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need to merge acccounts and put it in another name and number

Hello I have 20 accounts with Xfinity and it am getting frustrated because for my residential sites. it should be easy to merge together set up online payments but no its not. am having so many issues and now we can pay the bills over the phone or online

1. I can never talk to someone

2. my problem never is solved 

3. Chat box doesn't help 

any suggestions would be nice

Official Employee

 • 

1.7K Messages

2 years ago

Hello, @user_2kiaxb we will do all we can to help and turns things around! We do have the option to link your accounts that way when you sign in you can see all your accounts in one place. The article below can help us with this task.

 

Changing the name on the account is a different task. Are you wanting a different first and last name listed on an account? Or do you need to add a username to the account?

 

https://www.xfinity.com/support/articles/switching-between-multiple-accounts

 

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