U

Visitor

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1 Message

Sunday, June 22nd, 2025 7:50 PM

need to change email address

My email has been hacked

The change email pop up does not appear when i follow the app directions

Official Employee

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132 Messages

1 day ago

Hello user_6fzx9m! Thanks for posting on our XFINITY Community Forum. I am sorry to hear you're experiencing an issue with accessing your email. It is vital to ensure you have your email secure at all times. We do take security matters very seriously. Please contact our Customer Security Assurance team at 1-888-565-4329 to have this issue resolved right away. Our team is available 7 days a week, from 8:00 AM to 12:00 AM EST.

 

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