Visitor

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3 Messages

Saturday, June 27th, 2026 8:21 PM

Need my email

I cannot access my email

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Official Employee

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863 Messages

3 hours ago

Hey there, ChrisDas123! Thanks for posting over the weekend to bring your email access issue to our attention. Not to worry! You have reached the right place for assistance with this matter! Are you receiving an error message when you try to access your email?

 

Visitor

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3 Messages

When i click the access email button it just reloads the same page.  It does not let me sign in.  My email is [Edited: "Personal Information"]  When i tried to login it seems like i just made a new account with my gmail

(edited)

Official Employee

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863 Messages

 

ChrisDas123, Have you tried using a different web-browser?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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3 Messages

Yes ive used safari on my phone and google chrome on my pc

Official Employee

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1.2K Messages

ChrisDas123 To confirm, has your email already transitioned to Yahoo? If not, are you able to sign in here: 

https://connect.xfinity.com/appsuite?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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