Visitor
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2 Messages
need help with porting in phone number from Century Link
Been at it for over a month. Xfinity reps try but get nowhere. They asked me to call Century Link directly. CL said I should not be involved. Xfinity says my current PON expires tomorrow and we then have to start all over again.
How do I resolve this issue?
XfinityRaul
Official Employee
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3.1K Messages
3 hours ago
@user_ks16iz I would be more than happy to help port your number over. Let's continue our conversation via DM.
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EG
Expert
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121.1K Messages
2 hours ago
@user_ks16iz @XfinityRaul
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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