Visitor
•
1 Message
Need help upgrading to more internet data
I signed it to my Internet account and do not see an option to upgrade to more than my current cap of 1.2 T. I am the manager on the account.
Visitor
•
1 Message
I signed it to my Internet account and do not see an option to upgrade to more than my current cap of 1.2 T. I am the manager on the account.
XfinityBradM
Official Employee
•
1.3K Messages
10 hours ago
@mlm1221 Our team can assist with getting unlimited data added to your account. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon in the top right corner
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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