Visitor
•
1 Message
Need help on account transfer
Hi there,
I moved out of the last place and now need to transfer my Xfinity account to my roommate. I did not find any place here to send a direct message to the agent. So can any agent either give me the permission or just direct message me? Thanks for your help.
XfinityDuron
Official Employee
•
122 Messages
23 days ago
No worries @user_5w89gb I will be more than happy to help you with your request. To begin I will need you to send me a direct message
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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