Visitor

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1 Message

Wednesday, July 8th, 2026 10:16 PM

Closed

Need help adding Spouse name to bill

Looking to add spouse to my account for proof of residency
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Official Employee

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2.2K Messages

6 hours ago

sfcgilleyt thank you for using the Xfinity Community Forums page to reach out today. I am happy to assist you with getting your spouse added to your account. 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:

How to Send Us a Direct Message:

  1. Click "Sign In" if necessary.
  2. Click the "Direct Messaging" icon.
  3. Click the "Start new conversation" (pencil and paper) icon.
  4. In the "To:" line, type "Xfinity Support".
  5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
  6. An "Xfinity Support" graphic will replace the "To:" line.
  7. Type your message in the text area near the bottom of the window.
  8. Press Enter to send it.

Official Employee

 • 

3.3K Messages

5 hours ago

 

sfcgilleyt I am glad I was able to get your spouse's name added to the bill for you! 

 

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