MelanieB89 Thanks for reaching out to us here on Forums for help with adding your spouse to the account billing for proof of residency needs. We can certainly help get them added for you, and happy to help!
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
I'm happy, @MelanieB89 , that we were able to get your husband added to the billing address today! 😊 We'll always be here to help whenever you need us, and we truly appreciate you choosing Xfinity. Thank you for your business and for giving us the opportunity to assist you. ❤️ If any other questions or concerns come up in the future, please don't hesitate to reach out. We're always happy to help. 💙 Have a wonderful rest of your day!
XfinityEricB
Official Employee
•
3.4K Messages
11 hours ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
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XfinityRichard
Official Employee
•
3.4K Messages
1 hour ago
I'm happy, @MelanieB89 , that we were able to get your husband added to the billing address today! 😊 We'll always be here to help whenever you need us, and we truly appreciate you choosing Xfinity. Thank you for your business and for giving us the opportunity to assist you. ❤️ If any other questions or concerns come up in the future, please don't hesitate to reach out. We're always happy to help. 💙 Have a wonderful rest of your day!
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