Visitor
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2 Messages
Need Help Activating Peacock Premium - Diamond Rewards Member
Hello,
I received an email stating that, as a Diamond Rewards member, I am eligible for a free Peacock Premium membership. However, I’m unable to activate the offer.
I’ve followed the activation steps outlined in this forum, but when I visit the “Activate Peacock” page, I receive the following message: “We’re sorry, your account isn’t eligible for this Peacock offer.”
Can someone please help clarify why this is happening? Thanks.


XfinityQuemekia
Official Employee
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882 Messages
6 hours ago
Hi there @user_3h20xd! We truly appreciate your loyalty and want to be sure you're able to redeem your diamond member rewards! To confirm, have you redeemed the reward, before trying the activation steps?
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