Annaiden's profile

New Poster

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1 Message

Fri, Jan 22, 2021 7:00 PM

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Need all devices signed out

I changed my password but I’m worried the person who I don’t want on my account is stilled logged in. I need all devices to be logged out so that they can’t log back in

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Official Employee

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3.2K Messages

2 y ago

Greetings, @Annaiden! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that there are still some devices that may still be back to access your Xfinity Stream services. You certainly have done the right 1st step with changing the password. I would like to make sure we get the other devices deprovisioned off the account. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

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