Hi @user_lg96i6 thank you for looking to keep the account going after your move. We can help with that here, just send us a direct message with your full name and address to get started. Please see more details and FAQs on the transfer of ownership. https://www.xfinity.com/support/articles/account-ownership-change
1. Click "Sign In" if necessary. 2. Click the "Direct Messaging" icon. 3. Click the "Start new conversation" (pencil and paper) icon. 4. In the "To:" line, type "Xfinity Support". 5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 6. An "Xfinity Support" graphic will replace the "To:" line. 7. Type your message in the text area near the bottom of the window. 8. Press Enter to send it.
For an example of how to send us a Direct Message, check out this link
EG
Expert
•
120.8K Messages
2 days ago
Concern moved here. K8
0
0
XfinityEva
Official Employee
•
2.7K Messages
2 hours ago
Hi @user_lg96i6 thank you for looking to keep the account going after your move. We can help with that here, just send us a direct message with your full name and address to get started. Please see more details and FAQs on the transfer of ownership. https://www.xfinity.com/support/articles/account-ownership-change
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
For an example of how to send us a Direct Message, check out this link
How to direct message within the forum
0
0