Hi user_74wzvz, thanks for reaching out here on the community forums! We're happy to help where we can, but provide some more detail about the block you're running into, such as any error messages/codes you're receiving and if you're trying to access it directly through the Xfinity Email site or a third party email client?
My old comcast email has been blocked and I cannot access it any longer - help
How long ago did you last check your email? If it's been quite a while it may have been suspended or deleted. @XfinitySeanasked some good questions in order for us to be able to help you.
XfinitySean
Official Employee
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738 Messages
3 hours ago
Hi user_74wzvz, thanks for reaching out here on the community forums! We're happy to help where we can, but provide some more detail about the block you're running into, such as any error messages/codes you're receiving and if you're trying to access it directly through the Xfinity Email site or a third party email client?
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Again
Expert
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34.4K Messages
2 hours ago
@user_74wzvz
How long ago did you last check your email? If it's been quite a while it may have been suspended or deleted. @XfinitySean asked some good questions in order for us to be able to help you.
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