Visitor
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1 Message
My comecast.net email account has been deleted and that's the account for my Peacock subscription
My Xfinity cable box had to be replaced and now I can't view Peacock because I need to sign in and I don't know the password to the Comcast.net email address tied to my Peacock subscription. How do I change the email address on my Peacock subscription?
XfinitySeth
Official Employee
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769 Messages
7 hours ago
Good day user_6ma2y9 👋 Peacock definitely has a lot of great stuff in it, so I want to make sure you're able to get access to it again to start enjoying! When it comes to accessing your Peacock account, especially on new equipment, it is imperative you have your login email address and password on hand in the event you get logged out of your account. If you're currently receiving Peacock as a benefit through your Xfinity services, your Peacock account will usually be tied to the primary email address on the account.
Should you need to reset your Xfinity password, it can be done easily at xfinity.com/password 👍 More information about managing your current Peacock subscription can also be found at xfinity.com/support/articles/peacock-manage-subscription. Please let me know if you have any questions.
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