Visitor

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1 Message

Thursday, May 21st, 2026 3:47 PM

My account

Making me manager on my account 

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Selected Oldest First

Expert

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118.1K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.5K Messages

2 hours ago

 

user_9cxonr Hello, and welcome to Xfinity Forums! We are here to help in any way we can. To clarify, are you the account holder, and you're trying to be added as the manager? Or are you listed as the manager and need to be changed to the primary?

 

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