U

Tuesday, February 13th, 2024 7:13 AM

Closed

My account is inactive

I suddenly got a notice my account is inactive. I try to call and message online agent, but no one is responding.

Expert

 • 

107.5K Messages

10 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.6K Messages

10 months ago

Hello, @user_uqy67y. I sincerely apologize for the inconvenience this notification is causing you. Don't worry, you're definitely in the right place to figure out what's going on.

 

In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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