Visitor
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1 Message
Moving confirmation
I entered a move on July 21st, but I see no evidence of a move in my account. I do have a confirmation screen from when I did it that contains an order number but I find no way to check on this.
I just want to make sure everything is in order so I am not without services.
XfinityRaul
Official Employee
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2.2K Messages
25 days ago
Hello, @user_im7ap7. I hope you're having a great Saturday morning, so far. I would be more than happy to check on your move order for you. I know how important it is to have everything in order when moving, so I will help you cross this off of the list of things to do. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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