Evidently this problem still isn't solved, and it's been since at least August as far as I can tell. I've tried multiple browsers and devices, and it's now almost 5 months since the problem started. Moving in a week, may just go to another provider... this is ridiculous.
It's still isn't solved. I'm moving in 3 days. I best not be getting charged an early termination fee because I have to shut off my old service, and restart a new service at my new location. Absolutely nuts!!
Hello @user_0403c2 I hate to hear that you're having issues signing up for services, but I would be happy to take a look for you and assist with the process. Since this is an old thread, I do ask that you create your own thread and post there so I can assist you there.
Arishaig
New Poster
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1 Message
5 years ago
I see the same thing in multiple browsers. Looks like their page is broken right now.
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XfinityJonathan
Official Employee
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839 Messages
5 years ago
Hi @Arishaig and @kh14 ,
I just reached out to some folks and we're seeing some people with the issue.
Could you private message me the results from this link https://www.xfinity.com/buy/healthcheck/ and we'll add it to an existing ticket?
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amybuffum
New Poster
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1 Message
4 years ago
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ajl1966
Visitor
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1 Message
4 years ago
It's still isn't solved. I'm moving in 3 days. I best not be getting charged an early termination fee because I have to shut off my old service, and restart a new service at my new location. Absolutely nuts!!
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